Privacy policy

 

Last updated: 10-3-2025

We respect your privacy, and we’re committed to keeping your personal information safe. This policy explains what we collect, how we use it, and your options.

What We Collect

When you visit or shop on chattanoogabeard.co, we collect two types of information:

1. Device Information
We collect technical data like:

  • IP address

  • Browser type

  • Time zone

  • Pages you visit

  • What led you to our site

We use cookies, log files, and pixels to gather this info - mainly to improve how our site works and to better understand our visitors.

2. Order Information
When you place an order, fill out a form, sign up for our newsletter, or contact us, we collect:

  • Name

  • Billing & shipping addresses

  • Email address

  • Phone number

  • Payment info (processed securely via Shopify or other payment providers)

This is the information you give us directly.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Prevent fraud or suspicious activity

  • Improve our website and customer experience

  • Share updates, promotions, and product news (if you’ve opted in)

Text & Email Marketing

If you sign up for email or SMS updates, you may receive promotions, product updates, or cart reminders.
You can opt out any time by clicking “Unsubscribe” in emails or replying STOP to texts.

Message/data rates may apply.

Sharing Your Info

We never sell or rent your personal info.

We share limited data with third parties who help us run our business - for example:

  • Shopify (our e-commerce platform)

  • Google Analytics (to understand how people use our site)

  • Email & SMS platforms (to send you updates you signed up for)

We may also disclose information if legally required or to protect our company from fraud or abuse.

Your Rights (California & U.S. Residents)

If you’re a U.S. resident, especially in California, you may have the right to:

  • Request a copy of the personal data we’ve collected

  • Ask us to delete your data

  • Opt out of marketing communications

To make a request, email us at info@chattanoogabeard.co We’ll respond within 30 days.

Data Retention

We keep your order and account info for our records unless you ask us to delete it. Payment info is securely handled and not stored on our servers.

Security

We use secure technology and encryption to protect your info - both online and offline.
That said, no method of data transmission is 100% foolproof. We take all reasonable precautions, but cannot guarantee absolute security.

Cookies & Tracking

Our site uses cookies to:

  • Remember what’s in your cart

  • Improve site performance

  • Personalize your experience

You can disable cookies in your browser, but it may affect how the site functions.

Changes to This Policy

We may update this policy over time. The latest version will always be available here.

Contact Us

Questions about your data? Want to update or delete your info?

Reach out anytime:
📧 info@chattanoogabeard.co
📍 Chattanooga Beard Co.
P.O. Box 10122
Murfreesboro, TN 37129

Final Word

By using our site, you agree to this privacy policy. We believe in transparency, security, and doing right by our customers - always.