Phone: 1.888.232.7320
I love the name, the story and background of Chattanooga Beard Co. However, both products I purchased didn't live up to my hopes and expectations.
I purchased Camouflage beard balm having previously bought Clean Slate beard balm. I did so as a way to not have such an overpowering fragrance as I did with Clean Slate. Although Clean Slate smells exceptionally pleasant it's just too overpowering. For beard balms, I am looking for a medium to strong hold and a very, nearly minimal hint of fragrance. I would prefer not to have such a strong fragrance directly under my nose all day long. I like to wear cologne but with Clean Slate it's a clash of fragrance and it became just too much.
Camouflage did not solve the problem. To be blunt, it smells like first aid kit, specifically a bandaid. It's understandable that a balm that claims of having no fragrance will have a hint of smell from the bee's wax, oils along with other ingredients but this felt deliberate in smelling like bandaids.
Also, the hold isn't really there as Id hoped.
What I do like from Chattanooga beard Co was the prompt delivery, packaging, portion size and overall price.
In a perfect world of beard products I would love the hold of a pamade but the smoothness of a balm. Just as important, a very, very, very light scent of vanilla or a citrus scent similar to an IPA. Minimal smell, maximum hold.
Thank you kindly for your time and consideration. I trust that you will continue to improvise adapt and overcome.
Hey Patrick,
Man, I appreciate how thoughtful this review is (even if that 1 star stung a bit. LOL) You clearly put time into sharing your experience, and I want to return the same respect!
You're right, our balms aren’t designed for a heavy, waxy hold. We tend to lean more toward a “butter hybrid” blend because we don’t like sticky, tacky product sitting in our beards all day either. But your suggestion for a balm that delivers more hold without the drawbacks is a very good one (and it’s something we’ll definitely be exploring as we expand the line.)
As for Camouflage: it’s 100% fragrance-free, no added scent at all. But raw materials like beeswax and carrier oils do have their own earthy character (and everyone’s nose picks that up a little differently). To you, it smelled a bit like a first aid kit. Not a great smell, but definitely not deliberate! That’s just nature doing what it does.
All that said; it means a lot that you love our brand story, delivery, price, and presentation. That’s what makes the 1 star tough to swallow. Feels like maybe we got 80% of the way there but missed the mark on the thing that mattered most to you, and I want you to know that we hear you.
If you’re open to it, I’d be glad to send you a store credit or swap for another product that better fits your routine? We do have milder scents like Full Proof. Just shoot us an email at info@chattanoogabeard.co, and we’ll get you taken care of!
Thanks again for the honest feedback and for supporting Chattanooga Beard Co.
We’re always learning, always improving.
Todd
President – Chattanooga Beard Co.
R
Beard Balm Excellent scent and beard balm